What Sort of Issue and Where Do You Report It To?
- Any emergencies: ring 999
- Anything potentially dangerous or a problem in using the Nickey Line, for example a tree or branch down blocking the Line: Report directly to the council involved - but which one will that be?
- St Albans District Council if the problem is East of a line mid-point between Hunters Oak and Cherry Tree Lane bridge as far as Harpenden Hollybush Lane.
- Dacorum Borough Council if West of that line.
Please copy friends@nickeyline.org into any problem you report as sometimes we can sometimes speed up resolution of the problem.
If not urgent and/or you are not sure what to do:
- tell us what your issue is and we can try to help you!
How to Report the Issue
Reporting to St Albans District Council:
- Online - You are asked to report online via your own account with SADC at https://www.stalbans.gov.uk/contact-us
- Telephone: 01727 866100 (open Monday to Thursday: 8:45 am – 5:00 pm, Friday: 8:45 am – 4:30 pm. Out of hours telephone (emergencies only): 01727 811155 )
Reporting to Dacorum Borough Council:
- Online: https://www.dacorum.gov.uk/home/do-it-online/report-it
- Email: customer.services@dacorum.gov.uk
- Telephone: Main switchboard: 01442 228000 (open 8.45am to 5.15pm Monday to Thursday, and 8.45am to 4.45pm on Friday)
Contacting Friends of the Nickey Line:
- Email us at friends@nickeyline.org
- Raise the issue on our Nickey Line Facebook group (facebook.com/groups/363326034099616/) – NB you need to be a participating member of the group.
- Contact us via our website
- Telephone 07788 198283